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City of Tshwane promises safe service delivery amid Covid-19

As the capital city continues to see an increase in new cases of Covid-19, the City of Tshwane has assured residents that services will be delivered to residents in a safe and effective manner.

Last year during the pandemic, service delivery was hampered when City of Tshwane employees took to the streets demanding a wage increase.

Executive Mayor Cllr Randall Williams said they will ensure that the responsibility of the municipality towards basic service delivery is provided.

“We will ensure that basic service delivery is provided to residents and that the work-flow in the city bring stability during this time,” said Williams.

Williams said the municipality will need to evaluate its business processes. “We need to evaluate our business processes, refocus our goals and steer the city administration towards ensuring core competency,” he said. 

The mayor assured residents that he will direct his attention towards basic service delivery. “My attention will be towards evaluating the response times to electricity outrages, water leaks and addressing the backlogs that the city inherited,” said Williams.

Williams said they have procedures in place to ensure that they manage the risk of Covid-19 when it arises on their premises. “We also have robust standard operating procedures in place to ensure that we manage the risk of Covid-19 when it arises on our premises. When positive cases emerge, the applicable tracing is done to assess the level of risk and relevant areas are cleared for disinfection,” said Williams.

Williams  urged  residents to continue adhering to Covid-19 regulations as cases continue to increase in the metro.

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